IT | Gart – Operating Platform for Enterprise AI Apps

Automate IT, support at scale

Simplify access requests, license management, and ticket routing — deliver faster IT support while staying compliant.

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Overview of solution

IT teams spend hours on routine requests. Our automation apps handle access, software usage, and help desk tickets, ensuring security and faster response times.

apps

Access Request Fulfiller

Automates access approvals and provisioning.

Software License Optimizer

Reclaims unused licenses and manages renewals.

Help Desk Ticket Router

Assigns tickets based on expertise and workload.

Benefits

Faster IT support

Employees get help without delays.

Lower software costs

Unused licenses reclaimed.

Improved compliance

Audit-ready workflows.
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Happier employees

Smooth access and support requests.

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How it works

Connect your systems

Integrate your existing tools and data sources in minutes.
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Design your workflow

Use natural language or BPMN-based templates to map the process.

Run with AI

Automations execute tasks, route approvals, and handle exceptions.

Monitor & improve

Track performance with real-time dashboards and optimize continuously.

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